We accepts returns of unworn, unwashed items within 14 days of delivery of your order. Items must be free of use (make up, perfume, deodorant, animal hair and any other stain or markings). All shoes must be unworn and sent back in original boxes/shoes bags. All other items must have tags attached, if applicable. If an item is sent back AFTER 14 days (post-marked after the 14th day of delivery) of being delivered, it can not be accepted. If an item is returned with any of the above criteria, it will be returned to you at your cost.

We do not offer store credit on Last Chance items or Sale items or Jewelry. These items are FINAL SALE - NO EXCEPTIONS

We do not offer cash or credit/debit refunds. We ONLY offer store credit.

Our products can move quickly, so we do not offer exchanges. We do however offer store credit. Once an item is returned, you will receive a store credit code that you are able to use toward the same purchased item in a different size (if it's available). Otherwise, the store credit can be used towards anything else available on the site and never expires, ever.

Yes! All sale items especially BOGO, Warehouse, more than 15% off, etc. are final sale.

Returns are processed with in 5-7 business days. Once it is processed you will receive an email with your store credit code.

If you aren't obsessed with your item, please send us an email informing us of your return! Send your return item email to: jcbeautyco@outlook.com. Include your order number and the item you will be sending back. Customer is responsible for payment of shipping to return package back for store credit. We do not cover extra shipping costs whatsoever.

**PLEASE make sure your name/order number and/or email you purchased with is on or in the package somewhere. If we can't find who the package belongs to, we won't be able to issue a refund**

Hold on to your tracking number: We strongly recommend keeping your tracking number for packages returned to us. We are not responsible for lost packages.